e-learning: Privacy in Practice

Privacy is central to the work of Australian Government agencies. If you work for an agency, the community trusts you to look after the valuable personal information that your agency holds. In your day-to-day work, you are required to handle personal information within the requirements of the Privacy Act.

This e-learning program aims to introduce you to the Privacy Act and provide you with practical advice and guidance on good privacy management practices within your agency. It is suitable for all Australian Government agency staff, especially if you handle personal information in your day-to-day work.

Welcome to Privacy in Practice


Welcome to the Office of the Australian Information Commissioner’s (OAIC) eLearning course for Australian Government agencies.

This course aims to introduce you to the Privacy Act 1988 (the Privacy Act) and provide you with practical advice and guidance on good privacy management practices.

Should I do this course?

The course is designed for Australian Government agencies covered by the Privacy Act and is suitable for all agency staff, especially those who handle personal information in their day-to-day work.

Contracted service providers for Commonwealth contracts may also find this course useful to understand the Privacy Act and the Australian Privacy Principles (APPs).

About this course

There are three modules in this course:

Module 1 is an introduction to the Privacy Act and the key concepts
Module 2 covers the handling of personal information
Module 3 covers the ways your agency manages privacy issues.

Each module includes:

  • learning objectives
  • an introductory video
  • course content
  • learning activities to assess your knowledge
Your task

Allow 20 minutes to complete each module.

Watch the introductory video at the start of each module, then scroll down to learn more about the concepts introduced in the video.

To gain a certificate of completion, you will need to work through each module from beginning to end, and correctly answer the quiz questions.

Your privacy

You don’t need to create a user account to do this course. Your progress is saved only in your browser’s local storage. If you use multiple devices to do the course, you won’t be recognised from device to device.

We don’t collect any of your personal information. We do collect web analytics in Matomo, which is stored on our Australian server.

You can reset your progress at any time by selecting the ‘Restart the course’ option in the menu.

Now let’s get started!

Click here to launch the e-learning course

Released: 17 April 2020

Attribution: https://www.oaic.gov.au/privacy/training-resources/e-learning-privacy-in-practice/